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Privacy Policy

How AWhale collects, uses, and protects your personal information

Last Updated: Mar 1, 2026

AWhale ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.awhale.net(the "Website").

By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Payment-related information (processed securely via third-party providers)
  • Any information you submit through forms or customer support

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referring URLs

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you about orders or inquiries
  • Improve our Website and user experience
  • Analyze traffic and marketing performance
  • Send promotional emails (only if you opt in)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent
  • The performance of a contract (e.g., order fulfillment)
  • Legitimate business interests (e.g., analytics, fraud prevention)
  • Legal obligations

4. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers
  • Analytics services (e.g., Google Analytics)
  • Email service providers

These third parties only process data on our behalf and are obligated to protect your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze traffic
  • Improve user experience
  • Support marketing efforts

For more details, please refer to our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption
  • Secure servers
  • Restricted data access

However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent
  • Request data portability

For California residents (CCPA/CPRA), you also have the right to:

  • Know what personal data we collect
  • Request deletion of your data
  • Opt out of data sharing (if applicable)

To exercise your rights, please contact us at the email below.

9. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

AWhale
Email: contact@awhale.net